CELLPOWER is committed to protecting the privacy of the personally identifiable information that our customers provide to us. We recognize that when you provide us with personal information, you trust us to act in a responsible manner and to utilize your personal information for the sole purpose of providing our products and services. While personal information is required for us to process customer orders, ship products to customers, and to correspond with customers, we also recognize that our most valued asset is the trust our customers have in us.

This Privacy Policy discloses the privacy and security practices governing the collection and use of personally identifiable information submitted to CELLPOWER through the use of this site.

We limit the collection and use of personally identifiable information to the minimum necessary to deliver superior service. We operate our site under an "Opt in" philosophy whereby customers may choose to provide additional personal information to enable us to provide additional services. We request and collect information from customers via forms (our Order Form and RMA Request Form). Our usage of the personal information we collect includes the administration of our business and advising our customers of our products and services. Specifically, we collect the following personal information:

• Name and Billing/Shipping Address Information:
  Used to identify you as a unique customer, to establish your account, to process your credit card transactions, and to ship items to you.
  
• Credit Card Information:
  Used to process credit card transactions associated with product purchases, exchanges, and refunds.
  
• Telephone Number(s):
  Used to contact customers in the event that we need to correspond with the customer to resolve any questions or issues with the processing of an order.
  
• E-mail Address:
  While we strongly encourage you to provide us with an e-mail address for contact purposes, we do not require it for the placement of an order. We allow you to choose (i.e. to "Opt In") to provide us with this information to be used as contact information in the event that we need to correspond with you during the processing of your order. We also use e-mail addresses to provide status and transaction confirmation messages such as order confirmations, shipping confirmations, and merchandise return authorization request confirmations. We may also utilize your e-mail address to send you information about our company and to inform you of special offers. If you choose not to provide us with an e-mail address, you will not benefit from these status, confirmation, and informational services.

CELLPOWER is the sole owner of the information collected on this site. When you purchase items from us, we share with third parties only the minimal amount of personal information necessary to process and ship your order. Specifically, your name, billing address, and credit card information is submitted to credit card companies for verification and to process credit card transactions, and we provide your name and shipping address to a third-party shipper (US Postal Service, UPS, or Federal Express) as part of the shipment of your order.

CELLPOWER will not sell, rent, or provide any personally identifiable information to any thrid party in ways different from those disclosed in this statement unless we are required to do so by law.

The security of all personally identifiable information collected is of utmost importance to us. CELLPOWER employs technical, administrative, and physical security methods to protect your personal information both online and off-line. When you place an online order, we use Secure Socket Layer (SSL) encrytion to protect the transmission of your name, address, and credit card information. Administratively, we restrict access to customer information to only those employees with a need for the information (such as order processing and customer service personnel); we ensure authorized personnel who have access are trained; and we maintain rigorous policies and work-flow procedures to ensure the security of customer information. We employ physical security to safeguard the work areas and systems through which access to customer information may be obtained.

There are some things you can do to help protect the security of your personal information as well, such as: Do not provide credit card information to us in E-mail messages; when placing a phone order, avoid providing personal information when on your cell phone and use caution so that your personal information is not overheard by others; and, if using a computer that is shared or accessible by others, exit your browser and logout after placing an order to prevent others from gaining access to your personal information.

CELLPOWER uses a minimal amount of cookie technology to identify and remember unique customers to our site. This provides us with the opportunity to identify visitors to our site as return customers for the purpose of offering special promotional offers. A cookie is also used to create and track your shopping cart. If a customer chooses to remove or block the cookies associated with our site, all areas of the site are still available and fully functional except the shopping cart. The shopping cart will not be able to "hold" items you select and your order must be placed by phone or by submitting an order form.

This site may contain links to other websites. Please be aware that CELLPOWER is not responsible for the privacy practices of other sites.

You can help CELLPOWER maintain the accuracy of your information by notifying us of any changes to your name, address, phone number, or e-mail address. Contact Us with your updated information and we will update our records, typically within 1 business day.

As CELLPOWER grows and new product and service offerings are added, or as legal requirements change, our Privacy Policy may be modified. Any changes to our Privacy Policy will be posted online at this location. In the event that we change our Privacy Policy to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify customers via e-mail to allow them the choice as to whether or not we use their information in the different manner. We will use information in accordance with the Privacy Policy under which the information was collected. The date of the last update to this Privacy Policy: December 5, 2001.